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Call us 7am–9pm · 07432 104 585

Domiciliary care across the UK,
done right.

Compassionate, professional support from enhanced DBS-checked carers — whether you need a 30-minute check-in or several hours of help each day. Free in-home assessment within 24 hours.

DBS-checked carers · VTCT-accredited team · 7am–9pm, 7 days · Care starts in 24–48 hours

From £25/hr for personal care · Get a tailored quote in 24 hours

Book Free Assessment Join Our Team
DBS
Fully Checked Staff
24/7
Out-of-Hours Support
VTCT
Accredited Training
A typical day with Fair Crest
Illustrative example
Your home — your routine
Example visit
Morning routine
What's included
Personal care + companionship
Weekly schedule
Set by you
Our commitment
Same faces, every visit
DBS-Checked
24/7 Support
Fully Insured
Enhanced DBS Checked
CQC Registered
VTCT Accredited
24/7 Support Line
Free In-Home Assessment
Enhanced DBS-Checked
7am–9pm Office Hours
Free In-Home Assessment
VTCT Accredited Training
Fully Insured
We provide home care across:
Greater London Surrey Kent Essex Hertfordshire Buckinghamshire Berkshire Sussex
→ See full coverage
The Fair Crest Group team
Fair Crest Group · founded by carers, run by carers
Our story

A care agency built the right way

Fair Crest Group was founded with a simple belief: good care starts with being cared for ourselves. That means fair pay, real training, and treating the people who do the work with the same dignity we ask them to show our clients.

We started as a small, family-run service and have grown steadily — never at the cost of quality. Today we support families across London and the South East, with a clear plan to expand to other UK regions. The principle is the same: small consistent teams, real relationships, transparent pricing.

DBS
Checked Carers
VTCT
Accredited Training
24/7
Out-of-Hours Line
7am–9pm
Office Hours
Speak to our care team

Domiciliary care you can count on

Real numbers from a real care team serving families across the United Kingdom.

100%
DBS-checked carers
Every single team member
7am–9pm
Daily service hours
7 days a week, 365 days a year
24h
Care start turnaround
From first call to first visit
4
UK nations covered
England, Scotland, Wales, NI
24/7
Out-of-hours line
For existing clients & emergencies
£25
From per hour
Transparent pricing, no hidden fees
We're hiring across the UK

We're growing our care team — and we'll fund your training.

Free VTCT qualifications worth £2,000+, flexible hours that work around your life, and a real path to progress. No experience needed.

See open roles About the free training
Our Service

Domiciliary care, done properly

We focus exclusively on one thing: professional home care visits that help you or your loved one stay independent at home. No live-in, no complex care, no agency staffing — just reliable, personalised domiciliary care across the UK.

Carer supporting an elderly client at home

Domiciliary Care Across the UK

Regular visits from a fully trained, DBS-checked carer to help you with daily life at home. Available from 30 minutes to several hours per visit, 7 days a week, anywhere in the UK.

  • Personal care (washing, dressing, grooming)
  • Medication prompts and administration
  • Meal preparation and nutrition
  • Companionship and social visits
  • Light housework and shopping
  • Mobility support and assistance
Request a free in-home assessment

Flexible visit times

From a single 30-minute check-in to multiple daily visits. Morning, lunchtime, evening, and weekend slots available.

Continuity of care

The same small team of regular carers for every visit. No rota chaos, no strangers in your home.

DBS-checked, fully trained carers

Every carer is DBS-checked, reference-verified, and completes our in-house training before their first visit.

Available across the whole of the UK

England, Scotland, Wales, and Northern Ireland. If you live in the UK, we can provide care.

Free in-home assessment

No obligation. We visit, listen, and create a care plan tailored to your needs, preferences, and budget.

Why Home Care

Why choose care at home?

Staying at home isn't just about comfort — it's about maintaining dignity, independence, and quality of life.

Stay in familiar surroundings

Home is where recovery happens best. Being in familiar surroundings reduces stress, supports mental wellbeing, and maintains daily routines that matter.

One-to-one attention

Unlike a care home where staff divide their time between many residents, your carer is focused entirely on you — every visit, every shift.

More cost-effective

Home care can often be a more affordable option than residential care, while still providing high-quality, personalised support at a fraction of the cost.

Family involvement

Families stay closely involved in care decisions. We provide regular updates so everyone has peace of mind and transparency about the support being provided.

What Families Say

Trusted by families across the UK

Real reviews from families who chose home care with Fair Crest Group.

★★★★★

"The carers from Fair Crest Group have been wonderful with my mother. They treat her with such dignity and respect — it's genuinely touching to see."

Sarah M.
Daughter of Client · Ealing, West London
★★★★★

"After my father's stroke, Fair Crest arranged three visits a day for him. The same two carers come every time, and they really know him now. It's made such a difference to his recovery — and our peace of mind."

David T.
Son of Client · Harrow, North London
★★★★★

"The assessment was so thorough and the care started within two days. The team kept us updated every step of the way. Absolutely first-class service."

Jean W.
Client · Bromley, South East London

Sample testimonials — real reviews from families we support will appear here as consent is given. We never publish reviews without family permission.

How It Works

Getting started is simple

From your first call to your first carer visit, we make the process straightforward and stress-free.

1

Get in Touch

Call us or fill in the form. Tell us what you need — we'll listen carefully.

2

Free Assessment

We visit you at home within 24 hours to understand your needs and create a care plan.

3

Match Your Carer

We find the right carer for you based on personality, experience, and your specific needs.

LIVE
4

Care Begins

Your care starts — usually within 48 hours of your assessment. We'll check in regularly.

Honest Comparison

Home care vs. care home

We believe in being upfront — here is an honest comparison so you can make the right choice for your situation.

Care Home
Home Care
Stay in your own home
✗
✓
One-to-one, dedicated carer
~shared
✓
Personalised routine, your schedule
✗
✓
Family can visit anytime
visiting hrs
✓
Pets can stay with you
✗
✓
Familiar environment & surroundings
✗
✓
Familiar food, own kitchen
set menus
✓
Lower risk of infections
shared risk
✓
Often more cost-effective
varies
✓
Continuity — same carer each visit
✗
✓
Free in-home assessment available
✗
✓
Arrange a Free Assessment
Latest from Fair Crest

Helpful insights for families

Practical guides, funding advice, and stories from our care team — written to help you make informed decisions about home care.

Healthcare professional with stethoscope and laptop Funding
8 min read · Updated 4 days ago

How to fund home care in 2026: the complete UK guide

Local authority funding, NHS Continuing Healthcare, Attendance Allowance, and more — a plain-English breakdown of every option, with links to apply.

Read guide →
Anatomical model of a human brain Dementia
6 min read · Updated last week

A carer's guide to supporting someone with dementia at home

Practical techniques our dementia-trained carers use every day — from creating a calm environment to managing difficult moments with dignity.

Read guide →
Healthcare professional giving a flu vaccine to an elderly patient Choosing care
5 min read · Updated 2 weeks ago

5 questions to ask any home care agency before you sign

DBS checks, staff turnover, hidden fees, emergency cover — the questions most families forget, and exactly what to listen for in the answer.

Read guide →

Coming soon — a proper blog with weekly updates. Want to be notified when we publish? Join the list →

Common questions

Frequently asked

Quick answers to the questions families ask us most. Don't see yours? Get in touch — we reply within one working day.

How quickly can care start?
Often within 24–48 hours for urgent cases, and usually within a week for planned starts. After your free assessment, we assign a small consistent team and book your first visit. For specialist care, we may need a few more days to ensure the right match.
Are you regulated?
Fair Crest Group Ltd is registered in England & Wales (Company No. 17184576). We are currently preparing our application for registration with the Care Quality Commission (CQC) — once registered, we will display our CQC rating here. In the meantime, all of our care staff are DBS-checked, our training is VTCT-accredited, and we are fully insured. We follow CQC's five key lines of enquiry in our operating policies regardless of formal registration status.
What's included in a free assessment?
A 45-minute visit (at your home, hospital, or by phone) where we discuss care needs, daily routines, preferences, and any cultural or faith requirements. You receive a clear written care plan and a transparent quote — no obligation to proceed.
How much does home care cost?
Costs vary depending on the type and level of care needed. Visiting care is typically priced per hour, domiciliary care is priced per visit or per hour, with discounts for regular scheduled visits. Many families qualify for local authority funding, NHS Continuing Healthcare, or Attendance Allowance — we can advise on the application process.
Will I have the same carers every week?
Yes — we deliberately keep care teams small (typically 2–3 regular carers) so you build a real relationship with the people supporting you. Consistency matters, especially for those living with dementia or anxiety. We never send a different person every day.
What if I need to change or cancel a visit?
Just call the office or your care coordinator — we ask for 24 hours' notice where possible, but we understand life doesn't always work that way. No long contracts, no exit fees. You're in control.
Do you offer overnight or 24-hour care?
We focus exclusively on domiciliary (visiting) care. We don't currently provide overnight or 24-hour live-in care, but we can signpost you to trusted partners who do. Many of our clients arrange a family member or live-in carer separately for nights, with our visiting care covering daytime hours.
Can I get funding to help pay for care?
Often, yes. Depending on your situation, you may qualify for: local authority funding (means-tested), NHS Continuing Healthcare (CHC), Attendance Allowance, or Personal Independence Payment (PIP). We'll help you understand what's available and, where appropriate, support your application.
What areas do you cover?
We currently provide care across Greater London and the South East of England (Surrey, Kent, Essex, Hertfordshire, Buckinghamshire, Berkshire, Sussex). See full location list. Don't see your area? Get in touch — we may still be able to help.
Coverage

Domiciliary care across the whole of the UK

We provide professional home care services across England, Scotland, Wales, and Northern Ireland. Our network of local care teams means you get a carer who knows your area.

🏴󠁧󠁢󠁥󠁮󠁧󠁿

England

Home care across all English regions — from the South West to the North East, London to the East Midlands.

London South East South West East of England East Midlands West Midlands Yorkshire North West North East
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Scotland

Home care across Scotland's central belt, Highlands, and Islands. Local Scottish care teams.

Edinburgh Glasgow Aberdeen Dundee Inverness Stirling Perth
🏴󠁧󠁢󠁷󠁬󠁳󠁿

Wales

Domiciliary care across Wales — from Cardiff and Swansea to the valleys and North Wales coast.

Cardiff Swansea Newport Wrexham Bangor
🇬🇧

Northern Ireland

Home care services across Northern Ireland, from Belfast to Derry and the rural communities.

Belfast Derry Lisburn Newry

Not sure if we cover your area?

Call us on 07432 104 585 or email contact@faircrestgroup.co.uk — we'll let you know within 24 hours.

FREE, NO OBLIGATION

Get a tailored care quote in 24 hours

Tell us about your care needs in 2 minutes. We'll send back a clear, no-surprises quote with exactly what your care will cost, what your carer will do, and when they can start.

  • No commitment — just a clear quote
  • Tailored to your specific needs
  • 24-hour turnaround
  • Free in-home follow-up assessment
Request My Free Quote → Or call 07432 104 585

Ready to find out if home care is right for you?

Book a completely free, no-obligation assessment. We'll visit your home, listen to your needs, and tell you honestly what we can do for you.

Book Free Assessment Call 07432 104 585
Get in Touch

Let's talk about your care needs

No pressure, no hard sell — just an honest conversation about what you need.

Phone

07432 104 585 — 7am–9pm, 7 days

Out-of-hours line answered 24/7 for existing clients

Registered office

12 Cheddar Waye
Hayes, UB4 0DZ

Hours

Office: Monday–Friday, 9am–5pm
24/7 care support available

Looking to join our team?

Visit our careers page →

Request a Free Assessment

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Thank you for getting in touch. We'll be in contact within 24 hours to arrange your free assessment.

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Call us — 07432 104 585